F.A.Q.
About DOLA
What makes DOLA jewellery unique?
DOLA blends timeless design with African heritage, creating jewellery that carries meaning, identity, and craftsmanship.
Where are your pieces made?
Our pieces are made in different places, depending on the style, including Italy, Turkey, and China. We hope to eventually move manufacturing in-house and are working (more hoping) on creating a factory in Nigeria.
Are your materials ethically sourced?
We do our best to source responsibly and are always looking to work with manufacturers that align with our values. We are also continuously streamlining our supply chain to find ways to make our processes more sustainable and ethical.
Ordering & Payments
How do I place an order?
Simply browse our website, add your favourite pieces to your cart, and check out.
Can I modify or cancel my order?
Orders can be modified or cancelled within 24 hours of purchase. Contact us as soon as possible if you need to make changes.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal.
Shipping & Delivery
Do you ship internationally?
Yes! We offer flat-rate, tracked international shipping via Royal Mail.
How long does shipping take?
- UK: 2–5 working days.
- International: Up to 14 working days.
How do I track my order?
Once your order is dispatched, we’ll send you a tracking number via email.