DOLA Shopping Policy
We want to make your shopping experience with DOLA as seamless and stress-free as possible. Here’s everything you need to know about how we ship and deliver your orders.
Shipping
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Tracked & Reliable – All orders are shipped via Royal Mail Tracked to ensure they reach you safely.
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Flat-Rate Shipping – No matter where you are, we keep it simple with a standard shipping fee, so you won’t pay extra based on location.
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Delivery Times:
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UK: 2–5 working days from dispatch.
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International: Up to 14 working days.
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Processing Time – Orders are processed within 1–3 working days. Custom and bespoke pieces may take longer, but we’ll keep you updated.
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Tracking Your Order – Once your order ships, we’ll send you a tracking number so you can keep an eye on it.
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Customs & Duties – International customers are responsible for any customs fees or taxes applied in their country.
If you have any questions about your order, we’re always happy to help—just reach out!
