DOLA Shopping Policy

We want to make your shopping experience with DOLA as seamless and stress-free as possible. Here’s everything you need to know about how we ship and deliver your orders.

Shipping

  1. Tracked & Reliable – All orders are shipped via Royal Mail Tracked to ensure they reach you safely.

  2. Flat-Rate Shipping – No matter where you are, we keep it simple with a standard shipping fee, so you won’t pay extra based on location.

  3. Delivery Times:

    • UK: 2–5 working days from dispatch.

    • International: Up to 14 working days.

  4. Processing Time – Orders are processed within 1–3 working days. Custom and bespoke pieces may take longer, but we’ll keep you updated.

  5. Tracking Your Order – Once your order ships, we’ll send you a tracking number so you can keep an eye on it.

  6. Customs & Duties – International customers are responsible for any customs fees or taxes applied in their country.

If you have any questions about your order, we’re always happy to help—just reach out!